At SecurEdge, we provide our clients with our Edge Manager software, which gives information about the health of the WiFi hardware (access points, controllers, switches, etc.) and shows which areas of the network are most densely populated in terms of device usage.
This data helps IT identify and troubleshoot connectivity issues, which can be especially helpful for a retail chain because it’s unusual to have an IT specialist on-site at each location. Shorter troubleshooting time means a more pleasant WiFi experience for the customer. Win!